What to expect as an owner client.
One Point Property Management manages homes for owners who live across the country and owners who live across the street. Either way you get the same service: a direct line to the office, rent by direct deposit, and a portal that shows the true state of your home.
What every client gets.
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One point of contact
A direct line to the office and a manager who knows your home, with the maintenance line and the portal behind them. No ticket numbers and no account managers who change every quarter.
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Rent by direct deposit
Paid to your bank within days of clearing, every month, with a statement that shows every dollar in and out.
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An owner portal that is actually current
Statements, invoices, inspection photos, the lease and your year-end documents, updated as things happen.
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A spending limit you set
Routine repairs below your limit are handled. Anything above it, and anything optional, waits for your approval unless it is an emergency.
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Inspections with photos
At move-in, during the lease and at move-out, so you know the condition of your home without driving past it.
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A fee schedule with no additions
Every charge is in the management agreement before you sign. Nothing appears later.
Switching from another manager.
It is usually one letter and a handoff we run for you.
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Read your current agreement for the notice period, usually 30 to 60 days, and any termination fee.
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Send the notice. We will draft it for you if you like.
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We collect the lease, deposit ledger, keys, and maintenance history from the outgoing company.
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We introduce ourselves to your resident, set up their portal and take the next rent payment.
Questions owners ask.
What does property management cost?
A monthly management fee as a percentage of collected rent, plus a leasing fee when we place a new resident. There are no hidden charges; the full fee schedule is in the management agreement before you sign. Request a proposal and you will have the numbers for your specific home within one business day.
Where do you manage property?
The northwest suburbs of Chicago: Hoffman Estates, Schaumburg, Palatine, Arlington Heights, Mount Prospect, Rolling Meadows, Elgin, Algonquin, Crystal Lake, Mundelein and the surrounding communities in Cook, Kane, Lake and McHenry Counties. If your home is nearby but not on the list, ask.
What kinds of property do you manage?
Single-family homes, townhomes, condominiums, two-flats to four-flats and small apartment buildings. Most of our clients own one to a handful of homes; several own more.
How quickly will my home rent?
A well-presented home priced to current leases in its attendance area usually has qualified applications within the first two weeks. The biggest variables are price, condition and season. We tell you before listing what each choice will likely cost in days on market.
How do you screen residents?
Every adult applicant is checked for credit, criminal background, eviction history, verified income and references from prior landlords, using written criteria applied the same way to every applicant. You see a summary and approve before a lease is offered.
When do I get paid?
Rent is paid to you by direct deposit within days of the resident's payment clearing, with a statement in your owner portal showing every charge and credit.
Who handles maintenance, and do I approve repairs?
Residents submit requests through their portal or call the 24-hour maintenance line. Licensed, insured local vendors do the work at rates we negotiate. You set a spending limit; anything above it waits for your approval unless it is an emergency that protects the home or a resident's safety.
What happens if a resident stops paying?
A notice goes out the day the grace period ends, followed by a call. If it is not resolved, we serve the correct Illinois notice and manage the eviction filing and court date with an attorney. Careful screening means this is rare.
I already have a manager. How hard is it to switch?
Usually a single notice letter to your current company, which most agreements allow with 30 to 60 days' notice. We coordinate the transfer of the lease, deposit, keys and records, and introduce ourselves to your resident so nothing is disrupted.
My home is in an association. Can it be rented?
Often yes, but the declaration has to be read first. Some associations cap the number of rentals, set minimum lease terms or require board approval and a move-in fee. We review the documents before listing and handle the approval as part of leasing.
Find out what your home should rent for.
A free rental analysis with real comparables, a written number and the reasoning behind it. No contract and no pressure, and you hear back from the office within one business day.